Redditch Borough Council (NEW Lifeline)

Redditch Borough Council operates NEW Lifeline, providing telecare and community alarm services for residents. The service is mentioned in the context of the Digital Switchover affecting the UK's telephone network between now and January 2027, as the country transitions to a fully digital network. This change may impact telecare and community alarm systems that currently rely on traditional telephone lines. The Council also provides Extra Care Housing for people aged 60 and over at St David's House and Queens Cottages, offering independent living with 24-hour support in a safe, secure community environment. These housing options enable older residents to maintain their independence whilst having access to care and support when needed.