Sanctuary Supported Living – Technology Enabled Living (TEL)

Sanctuary Supported Living offers a range of Technology Enabled Living products, also known as telecare or assistive technology, designed to help people maintain their safety and independence in their own home. Their portfolio includes pendant alarms, lifestyle monitoring sensors, GPS locating devices, proactive wellbeing support services and lone-worker devices, enabling people to live confidently and safely in their homes and communities. Products can be paid for privately or purchased using a personal budget allocated by local authorities. The organisation is certified to the TEC Services Association TSA Quality Standards Framework with the highest possible green status accreditation. Their professional call handlers are available 24 hours a day, 365 days a year, and answer 98.5% of alarm calls within 60 seconds. The service provides reassurance and peace of mind for customers, their carers, family and friends, with support available at any time of day or night. Sanctuary Supported Living offers free demonstrations of their products and conducts assessments in customers' own homes with no upfront cost. They provide regular reviews, calling customers after six weeks and six months, with an in-person visit after 12 months to check wellbeing and equipment functionality.